Novus AI is an AI-powered Discord support and community automation platform designed to help server owners provide faster, smarter, and more organized assistance to their members.
Instead of relying entirely on staff members to answer repetitive questions, Novus AI can use your own server information and Knowledge Base to provide relevant responses directly inside Discord.
What Can Novus AI Do?
Novus AI provides tools that help automate and improve community support, including:
AI-powered responses directly inside Discord
Custom Knowledge Base for your own server information
AI routing for different types of questions and support concerns
Custom AI instructions and response behavior
Multiple language support
Discord channel and role configuration
Automated moderation features
Automatic message translation
Fallback and escalation behavior when the AI cannot provide an appropriate answer
Available features may depend on your current Novus AI plan.
Built Around Your Own Knowledge
Novus AI is designed to work with information provided by you.
You can build a Knowledge Base containing information such as server guides, frequently asked questions, rules, services, instructions, troubleshooting steps, or any other information relevant to your community.
This helps the AI provide responses based on information specific to your server instead of relying only on general AI knowledge.
Intelligent AI Routing
Different questions may require different instructions.
Novus AI allows you to organize support into routes. Each route can be configured for a specific purpose and can have its own instructions and relevant knowledge.
For example, a community may create separate routes for general support, technical assistance, purchases, account concerns, or other topics.
When a member asks a question, Novus AI can determine which route is appropriate and use the corresponding configuration to generate its response.
Multilingual Community Support
Novus AI can assist communities with members who speak different languages.
The AI can understand and respond naturally in supported languages, helping server owners provide more accessible support without requiring separate support teams for every language.
Automatic translation features can also be configured for communities that maintain dedicated channels for different languages.
Designed for Discord Communities
Novus AI integrates directly with Discord, allowing members to receive assistance without leaving your server.
Server owners can control where and how the AI operates by configuring channels, permissions, response behavior, Knowledge Base content, routing, and other available features from the Novus AI dashboard.
Getting Started
Setting up Novus AI only takes a few steps:
Sign in to Novus AI using Discord.
Add Novus AI to your Discord server.
Configure your server and AI settings.
Add information to your Knowledge Base.
Configure your AI routes and channels.
Test your AI assistant.
Start providing AI-powered support to your community.
Continue with the Getting Started guides to set up your first Discord server with Novus AI.